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Getting Help

Autosoft -

You can use the Information icon in the upper-right corner of any screen in Autosoft Sales and F&I to view video tutorials or get answers to any of your questions. 

When you click the Information button, a list of help options will open.

Click Knowledge Base from the menu to open the Autosoft DMS Help Center, which contains the Knowledge Base, User Guides, and video tutorials. The Knowledge Base is an array of articles instructing you on various tasks in the Sales and F&I program. If manuals are more your speed, the User Guides present the articles in an order similar to a user manual's table of contents. Just work your way through the articles in order. To use either of these resources, click on the respective button on the Autosoft Help Center homepage. The Autosoft Help Center will also feature a collection of learning videos designed to teach you particular tasks or the overall performance of the system. You can search for particular topics in the Autosoft Help Center by typing a search term in the Search field and pressing ENTER. The system will return a list of all the articles, user guides and videos containing the search terms. Each search result will be labeled to signify if it's a knowledge base article, user guide, or video. Just click on the item to open it. 

The Guided Tour option in the Help menu opens a video giving you a tour of the system. Work your way through the video by clicking on either Features, Sales, Customer, or Vehicle. When that segment is over, decide where you want to go next and click on that segment. Or you can simply click Take the whole tour to watch a guided tour covering all the features and apps.  

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