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Completing an Appraisal

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Once you've completed the Appraisal Worksheet for a vehicle and have edited the values until the appraisal and retail values are sound, you can mark the appraisal complete and make the offer to the customer. Once an appraisal is marked complete, you cannot edit it, so before you mark the appraisal complete, be certain you don't want to make any additional changes. Ultimately, all appraisals should be marked complete to be appropriately tracked and for the functionality detailed below to be executed. 

To learn more about using Autosoft's premium Appraisal tool, refer to the Knowledge Base article, "Performing an Appraisal."

No matter what the circumstance, you always have the option simply to mark an appraisal "Complete." Completing an appraisal creates a vehicle record if one does not already exist for the vehicle you're appraising. Within that vehicle record, you can access the completed appraisal.

If the vehicle is associated with a customer, the vehicle record that's created when you complete the appraisal will be attached to the customer record, and ownership of that vehicle will be assigned to the attached customer. You can access the vehicle record and the completed appraisal from the customer record's Vehicles tab.

For a non-inventory vehicle designated as a trade, you can choose to complete the appraisal and start a deal. In the case of an appraisal for a vehicle that you are purchasing outright and you have not associated with a deal, you'll have the option to complete the appraisal and add the vehicle to inventory. To learn about each method for completing an appraisal, click the topic below:

Marking an Appraisal Complete
Marking an Appraisal Complete and Starting a Deal
Marking an Appraisal Complete and Adding the Vehicle to Inventory

Marking an Appraisal Complete
You can mark an appraisal complete without immediately using the appraisal in a trade-in deal or outright vehicle purchase. 

Step 1. Open a saved appraisal from the Appraisal Search screen or the Appraisal/Bookout page of a vehicle record or start an appraisal and work it to the point where you're ready to complete it. 

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Step 2. On the Appraisal screen, double-check all of the values to ensure you're satisfied with the Projected Cost, Projected List, and Projected Profit. Make any necessary changes, and ensure that a Customer Offer value is entered at the bottom of the Appraisal Worksheet.

Step 3. Click Save to commit any changes you've made to the appraisal.

Step 4. Click Mark Complete. A pop-up will alert you that once the appraisal is marked complete, you cannot edit it. The example image below reflects a trade-in vehicle appraisal associated with a customer.

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Step 5. Click Complete to simply complete the appraisal.

Step 6. If you choose to complete the appraisal, you can retrieve it from the Appraisal Search screen or from the Appraisal/Bookout page of the vehicle record that you just created for the vehicle in the customer record if a customer was associated with the appraisal. 

Any completed appraisal will still be attached to a future deal where the appraised vehicle is the trade vehicle based on a VIN match. 

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Marking an Appraisal Complete and Starting a Deal
If you're appraising a vehicle and 

Step 1. Open an in-progress trade-in appraisal from the Appraisal Search screen or the Appraisal/Bookout page of the vehicle owner's customer record, or start an appraisal and work it to the point where you're ready to complete it. 

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Step 2. On the Appraisal screen, double-check all of the values to ensure you're satisfied with the Projected Cost, Projected List, and Projected Profit. Make any necessary changes, and ensure that a Customer Offer value is entered at the bottom of the Appraisal Worksheet.

Step 3. Click Save to commit any changes you've made to the appraisal.

Step 4. Click Mark Complete. A pop-up will alert you that once the appraisal is marked complete, you cannot edit it.

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Step 5. Click Complete and Create Deal to complete the appraisal and start a deal using the appraised vehicle as the trade.

Step 6. The Deal Information pop-up will open. Verify the defaults and make any necessary edits to the pop-up. Use the Buyer options menu to select the appraised vehicle's owner. If this owner isn't the buyer, leave this field blank and assign a buyer later. 

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Step 7. Click Save. The new deal will open to the Desking page in the Sales application. The Trade Allowance field will populate will the Customer Offer figure from the completed appraisal. 

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The appraised vehicle will be listed as the Trade in the Deal Summary Card and on the Trade page of the deal. The appraised value will populate the Allowance column on the Trade page. 

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Step 8. Continue building the deal. For details on desking a deal, see the Knowledge Base article, "Understanding the Desking Process."

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Completing an Appraisal and Adding the Vehicle to Inventory
When you complete an appraisal for an outright purchase, you have the option of adding the vehicle to inventory. Even if you do not add to inventory directly from the appraisal, a completed appraisal will still attach to the future inventory record when created, based on a VIN match. 

Step 1. Open an in-progress purchase appraisal from the Appraisal Search screen or the Appraisal/Bookout page of the vehicle owner's customer record, or start an appraisal and work it to the point where you're ready to complete it. It's important that Purchase is selected the Acquisition Type field in the upper-right card of the appraisal screen. 

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Step 2. On the Appraisal screen, double-check all of the values to ensure you're satisfied with the Projected Cost, Projected List, and Projected Profit. Make any necessary changes, and ensure that a Customer Offer value is entered at the bottom of the Appraisal Worksheet.

sonic_appraisal_new.jpg

Step 3. Click Save to commit any changes you've made to the appraisal.

Step 4. Click Mark Complete. A pop-up will alert you that once the appraisal is marked complete, you cannot edit it.

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Step 5. Click Complete and Add to Inventory

Step 6. The Add to Inventory modal will open. The Appraised Value from the Appraisal column of the Appraisal Worksheet will populate the Appraised Value field (see gray arrow). The Projected List Price from the Appraisal Worksheet will populate the modal's List Price field (see orange arrow).

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Step 7. Type a Stock Number and enter the other values for the new inventory vehicle.

Step 8. Click Save to Inventory. The information will be saved, and the newly created inventory vehicle record will open to the Overview page, where the Pricing card contains all of the data entered in the Add to Inventory modal. The completed appraisal can be accessed on the Appraisal/Bookout page of the record.

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Step 9. Continue to build the vehicle record and click Save to save the changes. You will still need to notify your Accounting department of the addition to inventory and provide all documentation of the purchase so the appropriate costs can be assigned to the record in Accounting. 

You can add photos for the vehicle or move any photos added during the appraisal process from the Appraisal section of the vehicle images modal to the Gallery Images section of the modal. For detailed instructions, see the Knowledge Base article, "Moving Appraisal Images to Gallery Images."

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