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10 Ways to Get Help in your DMS

Autosoft -

  1. Click: Get help directly within FLEX DMS by pressing the F1 key on your keyboard. It will display the Help page containing a description of every field and button, and step-by-step directions for performing tasks on the screen.

  2. Read: From the FLEX DMS Main Screen, you can access the FLEX DMS Help Center link to download PDFs of your user application manuals. From FLEX F&I, click the Online Help link.

  3. Watch: Get on-demand videos right inside the DMS by clicking the Flex DMS Help Center link from the bottom right corner of the Main Menu, or from Flex F&I, click the Online Help link.

  4. Participate: Register for free online learning webinars geared towards specific functions within your department. Look through webinar archives at www.autosoftdms.com/webinar-archives.
  5. Chat: Use our online chat feature for quick resolutions to common issues. 

  6. Email: Email us at support@autosoftdms.com with your questions and we’ll get back to you as soon as possible.
  7. Link: View important updates on the Autosoft News Feed on your startup screen in the DMS. Click the links to see more details. In Flex F&I, click the Online Help link.

  8. Learn: Get customized, on-site or remote training for your new or recently promoted employees.  Call us at 800.473.4630 or learning@autosoftdms.com to create your customized training event.

  9. Search: Utilize the Help Center knowledge base filled with helpful articles, videos, manuals and more. In fact, all these resources are there for you! Bookmark help.autosoftdms.com.

  10. Call: Our Customer Success team is waiting for your call! Simply dial 800.473.4630 and choose option 1 for the Autosoft Support Center.

 

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